Privacy Policy


We will only process your personal information in accordance with the Data Protection Act and other applicable laws and regulations. In particular, we are committed to keeping your personal information confidential and will only give it to others for the purposes set out in this Privacy Policy.
Please read this Privacy Policy carefully. By accessing and using our website and services, you confirm that you have had a proper opportunity read this Privacy Policy, that you understand it and that you agree to it. If you do not agree to this Privacy Policy in its entirety, you must immediately cease use of our website and any services provided by us.
We may amend this Privacy Policy from time to time to comply with applicable laws and regulations or to meet our changing business requirements. You are encouraged to periodically review this page for the latest information on our privacy practices and amendments to our Privacy Policy. By continuing to use our website you agree to be bound by all such updates and amendments.
Unless stated otherwise, capitalised words and phrases in this Privacy Policy shall have the meaning given to them in the Terms and Conditions for Investors.
Your privacy is important for UCG TRUST. That is why we have developed a Privacy Policy, which sets out the collection, use, disclosure, transmission and storage of your information. Highlight a moment to review our privacy protection practices, and tell us about your possible questions.


Collection and use of personal data

Personal data - is data that can be used to identify the person or leave it for communication.
When referring to UCG TRUST or partner at any time you may be asked to provide personal information. UCG TRUST and its affiliates may share personal data referred to each other, and use them in accordance with this Privacy Policy. They can also combine this data with other information to provide our customers products, services, information and advertising materials, as well as to their improvement. You are not required to provide personal information that we ask, but if you choose not to, in many cases we will not be able to provide you with products or services or to answer any questions you may have.


We may also use personal information:
including date of birth in order to verify the identity and help verify the identity of users and determine appropriate services;
to facilitate the development, use, time to market and improve our products, services, content and advertising, and to protect against data loss and fraud;
for internal purposes such as auditing, data analysis and search of ways of improvement of products, services and customer interaction UCG TRUST


The personal data we may collect:
When you register accounts, opening an investment account, apply for a loan, submit an electronic application, download software updates, we collect information regarding your action on our website. Summary data are considered to have personal data for the purposes of this Privacy Policy. If you wish to use the services of our platform you will need to provide us with your personal data, which we sometimes also collect from third parties. The types of personal data that we collect and process about you will depend on how you interact with UCG TRUST and what products you use. Here are some examples of the data we collect, and how we use them:


  • Contact and ID:
    name, address, date of birth, telephone numbers, email address, photographic ID (passport, driving licence), bank account details;
  • Financial (if you're borrower):
    credit worthiness, outstanding credit commitments, financial history, bank account details, incomings and outgoings, employment status & benefit details, tax status, open banking data (including details of your transactions with other financial institutions).
  • Operational:
    communications between us, complaints, log ins, data subject access requests, correction requests
  • This information may come from:
    When you want to apply for any of our products e.g. if you apply for a loan, ask us to provide you with a Grade rating, or want to invest on our platform
    The way you use your account, and our website, app and online services
    Your other interactions with us, including information you share with us
    Credit reference agencies (who may check the information against other databases – public and private – to which they have access), fraud prevention agencies or third parties that help us to prevent fraud and meet our legal obligations
  • Your financial services providers
    Other third parties and other publicly available sources, e.g. we may buy or rent marketing lists from third parties, which contain the contact details of individuals (including you) to whom we can send marketing materials
    For your explicit consent, we may collect information about your use of the device and programs to help software developers improve the program.
    If the combination of data is not personal data combined with personal information considered personal data during the time until the data combined.

Disclosure to third parties

Sometimes, UCG TRUST may make certain personal information available to strategic partners that cooperate with UCG TRUST on bringing to market products and services or helping UCG TRUST to conduct campaigns. If you approve for service, your account will be guided by the respective Privacy Policies of UCG TRUST.


Service providers
UCG TRUST discloses personal information to companies that provide services such as data processing, fulfillment of customer orders, providing services to users, manage customer data and improve them, providing customer service, assessment of user interest in our products and services, conducting surveys among clients or study their degree of satisfaction. These companies are required to protect your data. They can be located in any region where UCG TRUST operates. 



Under the law, a court order as part of a lawsuit and (or) according to the needs of state and government of the home country of UCG TRUST or abroad, you may need disclosing your personal data. We may also disclose information about you if we learn that for the purposes of national security, compliance or other issues of national importance disclosure is necessary or appropriate.
We may also disclose information about you if we learn that disclosure is appropriate to fulfill our terms and conditions or protection activities or users. In addition, in the case of reorganization, merger, or sale we may transfer some or all personal information we collect is relevant third party.


Protection of personal data
UCG TRUST takes very seriously the security of your personal information. We save your personal data in computer systems with limited access, which are located in areas with physical security measures. When you use certain products and services of UCG TRUST or posting on forums, chat or social network personal information and content you share is visible to other users, and these users can read them, collect or use. You are responsible for personal data that reveal decide whether to send in such circumstances. For example, if you enter your name and email address in a post on the forum, this information is open. Be careful when using these functions.


The integrity and preservation of personal data
UCG TRUST offers its users simple procedures to maintain accuracy, completeness and relevance of their personal data. We will retain your personal information for the period necessary for the purposes specified in this Privacy Policy, if the legislation does not provide or require a longer period of storage.


Access to personal data
You can help ensure that your contact information and settings are accurate, complete and current. You need to sign in to your account at For other personal data we have stored, we will give you access to implement any purpose, including sending a request to us to rectify the data if they are inaccurate or remove them if UCG TRUST does not save them by law. We can refuse the processing of requests that are not serious, require excessive effort, jeopardize the privacy of others, are extremely impractical, or for which access under the local law is required.


Sites and services of outsiders

Websites, products and services UCG TRUST may contain links to websites, products and services of third parties. Our products and services may also use or offer products or services from third parties. The data collected by third parties, which may include information on the location or contact information, privacy protection methods are regulated by unauthorized persons. We recommend that you read the privacy protection practices of these third parties.
Our commitment to protecting your privacy encompasses the entire company.
To safeguard your personal data, we know employees of UCG TRUST with recommendations on privacy and security, and strictly control the safeguards of privacy within the company.
Occasionally UCG TRUST may update its privacy policy. When we significantly change the policy on our website there is an alert and updated Privacy Policy.