Collection and use of personal data
Personal data - is data that can be used to identify the person or leave it for communication.
We may also use personal information:
including date of birth in order to verify the identity and help verify the identity of users and determine appropriate services;
to facilitate the development, use, time to market and improve our products, services, content and advertising, and to protect against data loss and fraud;
for internal purposes such as auditing, data analysis and search of ways of improvement of products, services and customer interaction UCG TRUST
The personal data we may collect:
- Contact and ID:
name, address, date of birth, telephone numbers, email address, photographic ID (passport, driving licence), bank account details;
- Financial (if you're borrower):
credit worthiness, outstanding credit commitments, financial history, bank account details, incomings and outgoings, employment status & benefit details, tax status, open banking data (including details of your transactions with other financial institutions).
communications between us, complaints, log ins, data subject access requests, correction requests
- This information may come from:
When you want to apply for any of our products e.g. if you apply for a loan, ask us to provide you with a Grade rating, or want to invest on our platform
The way you use your account, and our website, app and online services
Your other interactions with us, including information you share with us
Credit reference agencies (who may check the information against other databases – public and private – to which they have access), fraud prevention agencies or third parties that help us to prevent fraud and meet our legal obligations
- Your financial services providers
Other third parties and other publicly available sources, e.g. we may buy or rent marketing lists from third parties, which contain the contact details of individuals (including you) to whom we can send marketing materials
For your explicit consent, we may collect information about your use of the device and programs to help software developers improve the program.
If the combination of data is not personal data combined with personal information considered personal data during the time until the data combined.
Disclosure to third parties
Sometimes, UCG TRUST may make certain personal information available to strategic partners that cooperate with UCG TRUST on bringing to market products and services or helping UCG TRUST to conduct campaigns. If you approve for service, your account will be guided by the respective Privacy Policies of UCG TRUST.
UCG TRUST discloses personal information to companies that provide services such as data processing, fulfillment of customer orders, providing services to users, manage customer data and improve them, providing customer service, assessment of user interest in our products and services, conducting surveys among clients or study their degree of satisfaction. These companies are required to protect your data. They can be located in any region where UCG TRUST operates.
Under the law, a court order as part of a lawsuit and (or) according to the needs of state and government of the home country of UCG TRUST or abroad, you may need disclosing your personal data. We may also disclose information about you if we learn that for the purposes of national security, compliance or other issues of national importance disclosure is necessary or appropriate.
We may also disclose information about you if we learn that disclosure is appropriate to fulfill our terms and conditions or protection activities or users. In addition, in the case of reorganization, merger, or sale we may transfer some or all personal information we collect is relevant third party.
Protection of personal data
UCG TRUST takes very seriously the security of your personal information. We save your personal data in computer systems with limited access, which are located in areas with physical security measures. When you use certain products and services of UCG TRUST or posting on forums, chat or social network personal information and content you share is visible to other users, and these users can read them, collect or use. You are responsible for personal data that reveal decide whether to send in such circumstances. For example, if you enter your name and email address in a post on the forum, this information is open. Be careful when using these functions.
The integrity and preservation of personal data
Access to personal data
You can help ensure that your contact information and settings are accurate, complete and current. You need to sign in to your account at https://my.ucgtrust.com. For other personal data we have stored, we will give you access to implement any purpose, including sending a request to us to rectify the data if they are inaccurate or remove them if UCG TRUST does not save them by law. We can refuse the processing of requests that are not serious, require excessive effort, jeopardize the privacy of others, are extremely impractical, or for which access under the local law is required.
Sites and services of outsiders
Websites, products and services UCG TRUST may contain links to websites, products and services of third parties. Our products and services may also use or offer products or services from third parties. The data collected by third parties, which may include information on the location or contact information, privacy protection methods are regulated by unauthorized persons. We recommend that you read the privacy protection practices of these third parties.
Our commitment to protecting your privacy encompasses the entire company.
To safeguard your personal data, we know employees of UCG TRUST with recommendations on privacy and security, and strictly control the safeguards of privacy within the company.